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Empathy is the $180 Billion Revenue Leadership Blind Spot

Empathy is the $180 Billion Revenue Leadership Blind Spot

by TheCROJo | Aug 5, 2025 | GenAI, Leadership, Marketing, Migrate, sales

I was about to get fired. Not for missing numbers. Not for a strategic misstep. I was on the chopping block because I’d pushed too hard on someone who didn’t even work for me to do something I needed—something the company desperately needed. I was so...
Emotion AI vs Empathetic Selling: Shaping the Future

Emotion AI vs Empathetic Selling: Shaping the Future

by TheCROJo | Oct 29, 2024 | GenAI, Revenue, sales

Alex, a sales rep at a SaaS company, has been talking with Sarah, a guarded prospect. Frustrated, he turns to his company’s new Emotion AI tool, hoping for insights he might have missed. The AI picks up on subtle emotional cues, like Sarah’s discomfort with terms like...

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AccountabilityAchievementagileAgile managementAIAI-first MarketingAI-MarketingAI for SalesAI in CSAI leadershipAI leadership testAligned TeamsARR GrowthAttainmentB2B Go to MarketB2B MarketingBlitzscalingBudgetingBurnoutBuyer Enablement

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